Monday, June 16, 2008

Where is my HR department?

You will not believe this...I love my employees, they have been
working hard, keeping the restaurant going and being reliable for more
than six months now...I am really proud to find such a good
team...However, I was shocked on Saturday when I interrupted a
conversation between one of the employees and a customer. The customer
was asking about our "Turkish Delight" shake It has coffee, dates,
cardamom, cinnamon, soy milk and bananas. I love it. I admit that it
is not every ones favorite but if you like cardamom and coffee, it is
really good but it also takes time to prepare, as it has way too many
ingredients that needs to measured, cut, ect on the spot. So, we
charge more for it, end of the story...Nope!

As this guy was asking about the shake, what caught my eye in terror
was the "disgusted" face of my beloved employee! I could not believe
it...I jumped into the conversation right away and then talked to her
immediately. Apparently she doesn't like cardamom. I don't believe
her. I think she was just tired to prep it and we do have much easier
drinks to prepare, so she was trying to manipulate the customer.
Awful! Maybe she just doesn't like it and I am being evil, but that is
how I feel! Sorry! Yes, I know training, training, training. I need
to take time to train people. But, give me a break, how could you make
that face...Funny thing, the guy ordered Turkish Delight,
regardless....Sigh......Though I am not in the cafe 100% of the time
anymore, I do look at the sales item by item and we have been selling
Turkish Delight quite a lot, despite that FACE! My god!!!

2 comments:

Ma Baker said...

What terrible behaviour from you 'trusted' staff. You must be so dissapointed, you poor thing!
I think that shake sound yummy.

Would you mind terribly parting with the recipe? I love to try it.
Sounds amazing!

I hope your staff never bring 'The Face' into work again.

Anonymous said...

The amazing world of internet.From montezuma all the way to the hellish summer heat of Izmir.And I get to find out about your 'turkish delight'.
I'd appreciate the recipe if it's anything I can do with the ingredients here.

darcy